Only Two Days Online and Already Moving Ahead!
ETHMine (reviewed here) only went online a few days ago and they have already released an update on their progress. And, it’s SIGNIFICANT progress. First of all, their live chat now offers support in Russian (I have already used this feature of their website in English). Next, they promise that phone support will be available soon. If this happens, it will be a great accomplishment as very few HYIPs provide this level of assistance. Finally, in an effort to encourage feedback from their investors, they have announced that they will give an award of $100 for the best suggestion as to how they can improve their service. This is much like the good old “suggestion box” that I have seen at places where I have worked. This is a very effective way to get GOOD IDEAS that can greatly increase the effectiveness of a company’s operations.
Here’s the ETHMine update…
Dear customers,
Whether you’re suffering from the crazy cold or out enjoying the sun, we hope you are well.
In our second official ETHMine newsletter, we have some announcements that follow the theme of feedback and support, because we’re nice and organized like that!
First, we are happy to inform all of our friends and followers across Russia that ETHMine is now offering full live support in Russian, so you can now ask any question you want via live chat or email and receive an answer in Russian. No question is too small – our live support teams love nothing more than to help, so please do not hesitate to get in touch with any query you may have.
Next, we are just as pleased to promise that phone support will be available any day now. We are excited to be able to bring worldwide telephone assistance to your ETHMine experience and are in the final steps of setting up. As soon as everything is complete and has been thoroughly checked, phone lines will be opened and you will be able to reach us in a simple call.
At ETHMine, we value your opinion more than anything. We welcome all feedback, positive or negative, because we understand that our platform is only as good as you think it is. There would be no ETHMine at all without your support and enjoyment, which is why we love giving back to our users who contribute to our development.
If you have been using ETHMine and have found some way we could improve our service, and subsequently your experience, let us know by emailing us at suggestion@ethmine.biz. It pays to offer your opinion, because we’ll be awarding the best suggestion with $100USD – now we have your attention!
We hope you keep enjoying ETHMine as much as we enjoy bringing it to you. We look forward to hearing your thoughts and getting in touch soon with more exciting developments.
Best,
The ETHMine Team
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